Junior Insight Analyst


Join Wunderman Thompson Commerce and help the most exciting brands create the best online shopping experiences!


Ever been frustrated shopping online? Well, how about being part of a brand new company inspired to defining and delivering the best online experiences around?


Wunderman Thompson Commerce is a new global eCommerce consultancy that applies strategy, technical know-how and outstanding design to make a big impact through eCommerce.


How? By creating outstanding websites and inspired shopper journeys. It’s why we work with some of the most exciting brands around such as GAME, Halfords, Sainsbury’s, Selfridges, Specialized and Ted Baker.


Tell me more! We’re an inclusive group of more than 1350 thinkers and doers from WPP’s leading commerce agencies: Salmon, POSSIBLE Commerce and Gorilla Group alongside two Amazon specialists - all under the world-renowned Wunderman brand. Our reputation is based on having the best the business – people who are inspired yet straight-talking, and who really want to understand not just our clients but their customers. We are passionate about innovation in everything we do, and proud of what our people achieve, empowering and respecting every one of them.


Together, we keep our clients and their customers inspired and ahead through digital, future-ready sites, solutions and services. When our clients win – we win.


With new, state-of-the-art offices in Watford, and two other cool agency offices in Central London, we’ve got 20 locations mapped across Europe, North America and Asia.


As our business grows internationally, we’re seeking new people who share our values and work ethic. We especially want to encourage more women to join, and take a key role in shaping some of the best eCommerce sites and experiences in the world.


We know what you want from your first roles and we offer some of the most exciting opportunities around. What better way than to kickstart your journey with Wunderman Thompson Commerce!


Want to find out more about us? www.wundermanthompsoncommerce.com


Job title: Junior Insight Analyst

Location: Watford

Type of Position: Permanent 

Divison/Dept: Customer Experience 

Reports to: Lead Insign Analyst 


Key Responsibilities:


Reporting to the lead insight analyst you will export and manipulate data reports from web analytics tools. We are looking for a creative individual who can make numbers exciting for our clients. Web analytics is currently a highly desirable skill within the work place, where you can have your finger on the button of insight and provide a lasting impact on a company’s business objectives.


As part of the Customer Experience department, you will be working closely with our Content, Strategy and User Experience teams. You will be pivotal to identifying online business objectives and how these should be measured for our clients. This might mean analysing existing research, finding supporting data or providing competitive analysis to help clients refine and optimise their digital channels.


You’ll produce insights through data analysis, and work with our teams to develop these into practical recommendations.  You will then utilise A/B testing tools to determine the effectiveness of those recommendations.




Talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it. You like working in a fast-paced environment and are ready to inspire outstanding online shopper experiences for consumers and brands, no matter what product, service, sector, device or channel!


You will have a customer-first mindset, with the maturity and initiative to do what it takes keep our clients happy, including some working at client locations. When our clients win – we win!


The techy bit….we need you to be really great at:


We are looking for recent graduate to join our existing insight analyst team help develop and enhance our client’s digital strategies. You should be passionate about web technology and have experience of manipulating data in excel, creating formulae and pivot tables. You will also need to be confident working directly with clients and presenting your findings to a business audience. Experience with any web analytics tool (Google Analytics, IBM Coremetrics, Adobe SiteCatalyst) is a plus.


Successful candidates will have:


•             A passion for data and the web, including basic knowledge of HTML

•             Communicate and present clearly, both to a team and to clients

•             Manage time efficiently and can focus on multiple projects

•             Take pride in their work and strive for excellence

•             Demonstrate a professional outlook

•             Adapt quickly to new technology and a fast paced environment

•             Numerically adept in using Excel; creating formulae and pivot tables, VBA a bonus

•             Highly proficiently in Word, Powerpoint

•             Previous coding experience a plus (this doesn’t have to be extensive)

•             A highly driven individual, passionate about delivering excellence

•             Experience with web analytics tools a plus (Google Analytics, IBM Coremetrics, Adobe Site Catalyst)

•             Experience in qualitative analysis tools a plus (Hitwise, comScore Media Metrix)

•             Experience with A/B testing or session replay tools a plus


If you share our DNA and you are interested in becoming part of the Wunderman family then contact Talent@wundermancommerce.com