For this hands-on technical support role, you’ll make sure our infrastructure is in tip-top condition. Because if it’s not, we simply couldn’t work.
Our National IT teams support Aldi by delivering our system and infrastructure needs. As part of this, you’ll be one of our go-to people for first level or project support. It means going above and beyond when needed, but that’s what you’d expect. And it’s what you take pride in too. After all, the business relies on you.
We do things our own way at Aldi. But whatever we’re doing, we must be getting it right. With a wave of impressive sales figures behind us, we’re opening new stores at lightning speed. As our customers grow and change with technical advances, our own people and business need to as well.
Position National IT Technician
Job Number 02021
Role Specification IT Technician – New Store Openings
Start Date As soon as possible
Contract Type Fixed Term
Salary £29,680 – £33,170
As an IT Technician within our Store Expansions team on a 23-month fixed term contract, you will coordinate, administer, and troubleshoot all aspects of ALDI’s store openings, store extensions and lane extensions across Great Britain and Ireland. Within this role, you will work closely with various teams across National IT, National Real Estate, Regions, and our external support partners to meet timelines for store openings. In addition, you will ensure compliance with all internal and external guidelines and regulations.
You will need to be an organised and versatile individual with an ability to understand common technical problems and assist remote engineers in their resolution. You will be a stakeholder in a number of concurrent projects and therefore attention to detail, efficiency and accuracy in your work is key whilst ensuring timely updates.
If you’re always striving to improve and want to join a really important part of the business, apply to join #TeamAldi today!
Your New Role
- Ability to communicate across all levels within the company, as well as external partners
- Create and maintain project documentation for hardware installations and maintenance programs in conjunction with International IT, regions and external suppliers as needed
- Co-ordinate and direct consultants, contractors, vendors and suppliers as required
- Ability to provide support for the installation or replacement of hardware across our stores
- Liaise with project leads to adopt and action any changes to the setup of our Stores infrastructure on a timely basis
- Establish good working relationship with our engineers whilst ensuring quality of service
- You will also be required to carry out any other duties requested of you by your Direct Leader
About You
- IT or Project Management qualification
- Experience within Store IT Operations
- Proficient use of Microsoft Office Suite (Word, Excel, PowerPoint)
- Have a good overall technical ability with demonstrable experience
- Experience working in a team oriented, collaborative environment
- Ability to demonstrate excellent inter-personal skills: communicate, articulate and engage
- Highly self-motivated and inquisitive
- Be logical and efficient, with a keen attention to detail
- Conscientious and hardworking with a ‘can-do approach’
- Able to effectively prioritise and execute tasks while under pressure
- Capable of building trust and relationships at all levels
What You’ll get in Return
- Salary starting from £29,680 rising to £33,170
- 5-day/40-hour week, working Monday- Friday, with the opportunity for remote working 3 days per week.
- Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16)
- 5 weeks’ annual leave plus Bank Holidays
- In office flexi-time
- Full training provided
- Pension scheme
- Private employee medical insurance after 4 years
- Company sick pay scheme
- Company maternity, paternity and adoption leave pay after 2 years
- Long service rewards
- Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs
Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect.
